MWD – Organizational Review

Project Name: MWD – Contract Administration Practices Review

Project Background: The Metropolitan Water District of Southern California (MWD) sought a firm to evaluate the existing practices, policies and procedures, documentation, organizational effectiveness and tools to determine where techniques could be improved and introduced to further strengthen post-award contract administration by Metropolitan’s agreement administrators.

GCAP’s Role: GCAP was selected to conduct this review and provide professional and technical services and recommendations for improvement. Tasks included:

  • Reviewing the current organization and developing recommendations to optimize strategic contract administration functions, maximize efficiencies in process times, and target specific procurement specialty areas to support departmental needs.
  • Studying transactional versus strategic workload levels of staff, and benchmarking to industry best practices.
  • Reviewing process and policy constraints that could be modified to increase efficiency and cost effectiveness.
  • Developing recommendations for the standardization of processes, standard performance metrics, and how to improve cycle time through efficiencies, workflow organization, best practice procedures, and technology improvements.