Los Angeles County Metropolitan Transportation Authority – Small Business Compliance and Reporting System Support

Project Name: Los Angeles County Metropolitan Transportation Authority (LA Metro) – Small Business Compliance and Reporting System (SBCRS) Support

Project Background: LA Metro’s Diversity & Economic Opportunity Department requested professional services for their online certification application system and their contract compliance system, both hosted by B2Gnow.

GCAP’s Role: GCAP was selected to provide professional services needed for the SBCRS and the online certification system. Our services included:

  • Assessing requirements and customizing B2GNow’s certification user manual for LA Metro’s clients which included new firms applying for DBE and SBE certification and existing certified firms that use the system for annual updates and to request changes to their certification
  • Developing instructions for the DBE and SBE directory to be used by LA Metro’s procurement staff and the general public
  • Creating custom reports
  • Assisting with system configuration
  • Developing rules and policies for data collection
  • Supporting LA Metro with system-related issues