County of Los Angeles Civil Grand Jury – LAX/Crenshaw Corridor Audit

Project Name: County of Los Angeles Civil Grand Jury – Assessment and Survey of Crenshaw Corridor Business Interruption Fund

Project Background: The Los Angeles Metropolitan Transportation Authority’s (Metro) Board of Directors issued a motion (Motion 57) directing the Metro CEO to establish a pilot program for a special “Business Interruption Fund” (BIF) to assist “mom and pop” businesses that were being impacted by Metro’s Light Rail construction taking place along the Crenshaw/LAX Corridor.


GCAP’s Role: The County of Los Angeles Civil Grand Jury (CLA CGJ) selected GCAP to assess, survey and measure the efficacy of the Metro Crenshaw/LAX Light Rail business loss mitigation program, also known as the BIF. Metro’s BIF was administered as a pilot program in partnership with Pacific Coast Regional (PCR), a Small Business Development Corporation. Our team was responsible for:

  • Gathering and analyzing all BIF program documents including outreach documentation completed by PCR and various businesses responses to the outreach.
  • Evaluating the BIF program against best practices used in other BIF programs on transit projects around the country.
  • Developing a survey and methodology for contacting businesses.
  • Conducting in person and phone surveys.
  • Compiling all findings into a concise written report for CLA CGJ.